"Know what your customers want most and what your company does best. Focus on where those two meet." ~ Kevin Stirtz
Who we are:
Enthusiastic and committed Customer Xperience Analysts (CXA)
Consist of the multiracial Singapore and Malaysia team
What do we do:
In charge of the inbound calls and emails from customers
Solve customers inquiries with great patience
How:
Act as a support team for the organization
Integrating Talent LMS
Talent LMS (Learning Management System) is an E-Learning portal for company to conduct training for employees. This LMS consists of courses and assessments designed specifically to suit the needs of a CXA and provides necessary information related to Customer Service.
In short, LMS is a quick and simple way for CXA to learn about ZALORA in just one mouse click away.
